Cookies Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website’s owners.

Cookies can be:

  • First-party cookies – set by the website you are visiting

  • Third-party cookies – set by a domain other than the one you are visiting (e.g. Google Analytics)

 

 

2. Types of Cookies We Use

We use the following types of cookies on our Website:

a. Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.

Examples include:

  • Remembering items in your cart

  • Secure login and account features

b. Performance and Analytics Cookies

These cookies collect information about how visitors use our Website, such as which pages are visited most often and if users receive error messages from web pages. We use this data to improve our Website’s performance.

Tools used may include:

  • Google Analytics

c. Functionality Cookies

These cookies allow our Website to remember choices you make and provide enhanced, more personalised features (such as remembering your location or language preferences).

d. Marketing and Targeting Cookies

These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

We will only use marketing cookies if you give us your explicit consent.

 

 

3. How to Manage Cookies

You can control and manage cookies in several ways:

Via Our Cookie Banner:

When you first visit our Website, you will see a banner asking for your consent to use non-essential cookies. You can accept all, reject all, or customise your preferences.

Via Browser Settings:

Most web browsers allow you to control cookies through their settings. You can:

  • Block or delete cookies

  • View what cookies are set

  • Set preferences for different websites

To find out how to manage cookies on popular browsers, visit:

  • Google Chrome

  • Mozilla Firefox

  • Apple Safari

  • Microsoft Edge

Please note that disabling cookies may affect the functionality of our Website.

 

 

4. Third-Party Cookies

Some cookies may be set by third parties when you interact with our Website. These include, but may not be limited to:

  • Google Analytics

  • Shopify

  • ShipStation

  • Meta/Facebook Pixel (if applicable)

We do not control third-party cookies. You should check the relevant third party’s website for more information about their cookie use and policies.

 

 

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time in response to changes in legal or technical requirements. Any changes will be posted on this page with an updated “Effective Date.”

 

 

6. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: shop@kneesupspace.com